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  • Show and hide fields for editing

    This article will show you: How to show fields that are needed for editing or hide fields that are not used. You need this because: You want to edit a field and do...

    Oct 09, 2013 12:01PM PDT
  • How can I retrieve a lost username and password for admin area?

    If you have forgotten your username and/or password you can have them emailed to the email address on file for your account. Go to the forgot password screen and then enter yo...

    Oct 09, 2013 12:04PM PDT
  • How do I publish my store?

    All site's are automatically published on the web immediately. Click on the "Go To Site" button at the top of the admin area to be taken directly to your site or type the site...

    Oct 09, 2013 02:51PM PDT
  • How can I temporarily close my store?

    This article will show you: 1. How to temporarily close a store. You need this because: 1. You want to stop shoppers from ordering temporarily due to vacation, out of stock, ...

    Oct 09, 2013 02:28PM PDT
  • FTP setup instructions

    Basic FTP details including username, password, ftp host etc can be found under "General-->FTP". If you have never used FTP and need a program to use for free we recommend...

    Oct 10, 2013 11:53AM PDT
  • Password Requirements and Recommendations

    Password requirements: Must be at least 7 characters Must have at least 1 uppercase letter Must have at least 1 lowercase letter Must have at least 1 number Mus...

    Aug 20, 2013 02:12PM PDT
  • Can I redirect using a .htaccess file?

    No, .htaccess files are for Unix servers and we do not use Unix servers. Instead of an .htaccess file create a text file named "redirect.txt" and place it in the root folder....

    Oct 09, 2013 02:07PM PDT
  • How can I change my admin password?

    This article will show you: 1. How to change your admin password. You need this because: 1. You want to change the password for your administrator login. Description 1. Logi...

    Oct 10, 2013 10:59AM PDT
  • Can the store create thumbnails for item small pictures?

    This article will show you: 1. How to automatically generate thumbnails of a certain size for your item images. You need this because: 1. You want to create thumbnail images ...

    Oct 09, 2013 02:25PM PDT
  • What size should item images be?

    The actual size of images in your store is dependent on your specific store requirements however as a general rule of thumb we recommend that the small or thumbnail image shou...

    Oct 09, 2013 02:30PM PDT

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