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  • What hours is support available?

    Phone support is available Monday - Friday leave a message and someone will return your call within 24 hours. Live chat support is available 7:00 - 3:30 Pacific Time Monday -...

    Oct 09, 2013 04:31PM PDT
  • Is there a phone number I can call for support?

    Yes, phone sales and support are available at the following numbers: Toll-free 1-866-324-2764 International 1-858-866-9437 For immediate assistance use the live online chat...

    Oct 09, 2013 04:31PM PDT
  • How do I cancel my service?

    You may cancel your service at anytime and you will not be billed further. To cancel your site select My Account --> Cancel Site. Please note that by cancelling your sto...

    Sep 03, 2013 02:24PM PDT
  • How much does it cost?

    Only 1 low monthly fee. There are no per transaction fees or percentage of transaction fees. Click here to view current pricing.

    Sep 03, 2013 02:24PM PDT
  • Do you offer a free trial?

    We offer a full 45 day no risk trial. If you are unhappy for any reason simply request a full refund within the trial period. If you would like to try out any of our services...

    Sep 03, 2013 02:24PM PDT
  • What is your refund policy?

    All stores are backed by a full 45 day no questions asked refund period giving you over 6 weeks to try out the software worry free. Anytime during the 45 day period you may ca...

    Oct 09, 2013 04:29PM PDT
  • Examples of sites built with the store builder

    Click here to view some actual stores that were created by our customers. Please note that these are actual live stores and any purchases made will be charged. Please do not ...

    Sep 03, 2013 02:24PM PDT
  • What happens if my payment is overdue?

    The store builder will automatically try to charge your payment method on file when payment is due. Sometimes the payment is not able to be charged because either the credit ...

    Sep 03, 2013 02:24PM PDT
  • How many pages can I have in my store?

    There is no maximum number of pages you can feature in your store. As long as you stay within the maximum number of items, departments and space available you can add as many...

    Sep 03, 2013 02:24PM PDT
  • Where are you located?

    We are located in San Diego, CA 92131

    Sep 18, 2013 09:36AM PDT

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