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  • Specify different shipping rates for different shipping locations

    This article will show you: 1. How to create multiple shipping locations. You need this because: 1. You want to setup different shipping rate rules based on the location that...

    Oct 10, 2013 10:57AM PDT
  • Shipping charges for gift certificates

    Gift certificates are digital items that are automatically emailed to the customer, since there is no physical item to ship there are no shipping charges. Shipping charges w...

    Aug 20, 2013 11:01AM PDT
  • APO Shipping

    APO addresses are US military addresses and they are only serviced by USPS. Other carriers such as UPS, FedEx etc see APO addresses as invalid and will not return rates. If ...

    Aug 20, 2013 11:01AM PDT
  • Can customers choose to add insurance?

    The store builder does not explicitly have options for choosing shipping insurance or not. To simulate insurance costs, shipping methods can be created with additional add on...

    Sep 18, 2013 01:45PM PDT
  • Can I setup separate shipping for Alaska and Hawaii?

    Yes, you can setup separate shipping for Alaska and Hawaii. When creating shipping methods first use the zip code range to create a continental US option with the zip code ra...

    Oct 10, 2013 11:40AM PDT
  • Can I enter multiple tracking numbers into one shipping notification?

    There is no automatic way to add multiple tracking numbers but it is possible 2 different ways. 1. When an order is marked as shipped there is an option to send the email not...

    Oct 10, 2013 11:06AM PDT
  • Can items purchased from different shipping locations be shown on the ...

    No, to quote correct shipping charges when items are shipped from multiple locations they will be automatically split into different orders.

    Oct 10, 2013 11:40AM PDT
  • Importing Orders in

    1. Log in to StoreSecured and go to Orders-->Search 2. Search for the orders you want to export and choose the Export to Stamps button. 3. A file will be created. Click ...

    Oct 14, 2016 11:47AM PDT
  • Importing Orders in Linnworks

    First make sure that you have enabled Linnworks export, this is a one time operation. 1. Log in to StoreSecured and go to General-->Other Settings 2. Under the heading 3rd...

    Jan 19, 2017 10:35PM PST

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