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  • I sent out a mass email using the mailmerge but not everyone received ...

    The mail merge feature will send emails only to those customers who have indicated that they want to receive promotional emails. To change the promotional email setting or vi...

    Aug 16, 2013 05:24AM PDT
  • What are banners and how do they work?

    Banners are normally used to display an image promoting another site or offer to your customer. A banner is essentially an image that is linked to a website address. Banners...

    Aug 16, 2013 08:35AM PDT
  • Why hasn't my Google shopping feed been sent?

    If the Google shopping feed is enabled but no last feed time is shown this means that the feed was unsuccessful. The most common reason for an unsuccessful feed is that the u...

    Aug 19, 2013 10:31AM PDT
  • How can I let customers know about the available coupons?

    There isn't 1 specific right or wrong way to send out coupons. This is highly dependent on the store owner and their preferences. A few ideas for coupon distribution include...

    Aug 16, 2013 11:30AM PDT
  • Where is the coupon code entered?

    The coupon code is entered by the user at checkout. There is a coupon field at the top of the same page where the payment and shipping type are selected. If you are not seein...

    Nov 17, 2015 04:49PM PST
  • What is a coupon?

    A coupon is a unique alphanumeric code that a user can enter at checkout to be given a specific discount. A coupon can be for either a certain percentage off or a flat amount ...

    Aug 16, 2013 12:56PM PDT
  • How can I add Google Conversion tracking?

    Go to General-->Statistics Settings Check the box to Enable Google Analytics Enter in your Google Analytics Number Hit Save.

    Aug 20, 2013 01:49PM PDT

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