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  • Mail Server Scheduled Maintenance

    StoreSecured will be performing an upgrade to our email server on Saturday 8/24 at 9:00 pm Pacific Time. The scheduled maintenance period will last approximately 30-60 minutes...

    Aug 20, 2013 02:26PM PDT
  • New Feature – Rich Snippets for SEO Results

    We are excited to announce that all StoreSecured stores now include automatic support for SEO rich snippets. The addition of rich snippet data draws the customers eyes to your...

    Aug 20, 2013 02:26PM PDT
  • New Help System

    We have launched a brand new help system for our clients. This system will combine our previous support requests, email, chat and knowledge base into one unified tool. All s...

    Oct 10, 2013 12:05PM PDT
  • Error on some admin pages

    We are currently experiencing problems on certain areas of the store admin area since the server move. Our team is actively engaged in troubleshooting the issue. The error y...

    Oct 10, 2013 12:06PM PDT
  • Unscheduled downtime 11/30/2013

    Between approximately 10 and 11 PM pacific time, Saturday night all StoreSecured services were unreachable. This included email, ftp, manage and all stores. We are still gat...

    Nov 30, 2013 11:54PM PST
  • Unscheduled downtime #2

    3:23pm All services are currently not accessible and we are working with RackSpace to remedy the situation. At this time RackSpace believes it to be a DDOS attack on one of ...

    Dec 01, 2013 08:54PM PST
  • Email Server Down 8/14/2014

    The email server is currently down and we are working to resolve the issue as quickly as possible. The email service went down at approximately 6:00 am PST. Please note t...

    Aug 14, 2014 08:45AM PDT

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