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  • What is custom pricing?

    Custom pricing allows the customer to put in their own price for the item rather then the item having a set price. this could be used to pay for items you specifically quote o...

    Aug 19, 2013 12:35PM PDT
  • How do I add items?

    To add an item to your store please visit Inventory --> Items --> Add

    Aug 19, 2013 12:35PM PDT
  • Can I change the way the departments are displayed?

    To change the layout of the departments please go to Inventory..>Departments..>Layout. You can either choose from one of the available layouts or make your own custom la...

    Aug 19, 2013 12:35PM PDT
  • How can I remove items from my inventory?

    To remove items from inventory select Inventory--> Items--> View/edit (New item pages) Inventory--> Items--> Search(Old item pages) Search for the item to delet...

    Aug 19, 2013 12:35PM PDT
  • How do I edit departments?

    To edit a department select Inventory --> Departments --> View/Edit. Click on the edit link next to the department you want to edit.

    Aug 19, 2013 12:35PM PDT
  • Why do I need departments?

    Organizing your products into departments is essential to the success of your online store. Making the products customers are looking for easy to find makes their online shopp...

    Aug 19, 2013 12:35PM PDT
  • Why are items are not adding to the customers cart?

    If your customers are having trouble adding items to their carts the culprit is usually frames. Many times the merchant did not knowingly add frames but their domain name reg...

    Aug 19, 2013 12:35PM PDT
  • How do I setup special pricing for certain customers?

    In the store administration select Marketing ...> Promotions and select the “Add Promotion”. The screen provides fields for you to input a promotion name and promotion prop...

    Aug 19, 2013 12:35PM PDT
  • How can I adjust the order of the attribute classes?

    You cannot change the order of the attribute classes. The classes are automatically displayed in alphabetical order. You may change the order of items within a dropdown box by...

    Aug 19, 2013 12:35PM PDT
  • Do I have to add both a retail and cost, for each item?

    No, you don't need both prices. The retail price is what is shown to your customers while the cost is merely used for order reports to determine your profit margin. Adding a c...

    Aug 19, 2013 12:35PM PDT

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