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Unscheduled downtime 11/30/2013

Last Updated: Nov 30, 2013 11:54PM PST
Between approximately 10 and 11 PM pacific time, Saturday night all StoreSecured services were unreachable.  This included email, ftp, manage and all stores.  We are still gathering information about what happened from our hosting provider but so far what we have found out is that it was a problem with the firewall.    The firewall has been power cycled and put back online and all services are now running as normal.

We are continuing to investigate this issue with our hosting provider to find out what exactly happened and why.  Further details will be posted here when they are available.

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